Contact information

CONTACT INFORMATION

Get in Touch With The Fix Bikes

Thank you for choosing The Fix Bikes. Our customer support team is available to assist with questions about products, orders, shipping, returns, refunds, and other store-related inquiries.

CUSTOMER SUPPORT

For general questions or assistance with an existing order, contact us using the information below.

Email: support@thefixbikes.us
Phone: +1 (786) 853-5670

When contacting us about an existing purchase, please include your order number so we can assist you more efficiently.

BUSINESS ADDRESS

The Fix Bikes
7004 Gill Ct
Labelle, FL 33935
United States

ORDER SUPPORT

You can contact our team for assistance with:

  • Order status and tracking

  • Product information

  • Shipping and delivery questions

  • Returns and refunds

  • Damaged or incorrect items

  • Order cancellations

  • General customer service questions

RETURNS & REFUNDS

Before returning an item, please contact us at support@thefixbikes.us and review our Return & Refund Policy.

Do not send merchandise back without first confirming the applicable return instructions.

SHIPPING QUESTIONS

If you have questions about a shipment, please provide your order number and tracking number, if available.

This will help our team review your shipment and provide the appropriate assistance.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

Include your order number, a brief description of the problem, and clear photographs of the item and packaging when relevant.

CONTACT DETAILS

Store: The Fix Bikes
Address: 7004 Gill Ct, Labelle, FL 33935, United States
Email: support@thefixbikes.us
Phone: +1 (786) 853-5670

We appreciate your business and look forward to assisting you.